If someone is in immediate danger call 999 or 999BSL.

If you can’t speak, cough or tap the handset then press 55 on your phone – the police will know it’s an emergency)

For 24/7 advice call the free National Domestic Abuse Helpline on 0800 2000 247.

Make a referral

If you are working with someone who is experiencing domestic abuse, you can make a referral to our specialist support services.

Complete our online form

Refer someone for Oasis’s support services using our pathway form.

Send the completed form password protected to referrals@oasisdaservice.org.

Download Adults Referral Form

Download Children and Young People Referral Form

How to submit a referral


Email the completed referral form securely to referrals@oasis.cjsm.net or password protected to referrals@oasisdaservice.org
Please email the password separately to helpline@oasisdaservice.org.

East Kent

Email the completed referral form securely to raise.referrals@oasis.cjsm.net or password protected to raisereferrals@oasisdaservice.org.
Please email the password separately to helpline@oasisdaservice.org.

Email us for advice

We’re here to help advise and guide you. You can email us at helpline@oasisdaservice.org. Please only call our helpline on 0800 917 9948 if it is urgent, as you could be preventing someone who is experiencing abuse from getting through to us. Thank you.

Refuge referrals

To find a refuge space for someone, call the 24-hour National Domestic Violence freephone helpline on 0808 20000 247.

Rachel's story

"Rachel can now make decisions about how to move forwards"

When cases of domestic abuse reach court, it can be really stressful. Rachel was referred to us for support around a court case involving her ex-partner. We helped her to find housing and clothes for her children.

How we work with businesses & organisations

We believe that it’s everybody’s business to know, see and speak out about domestic abuse. 2.4 million adults experience domestic abuse in England and Wales (ONS, 2022). That’s 5% of people aged 16 years and over.

No one should suffer at the hands of the person who is supposed to love them. We all have a responsibility to help people affected by domestic abuse.

As an employer, colleague or community group you can help, by learning more about domestic abuse, developing support policies and how to signpost someone you know to the right services.

Whatever stage you are at in your journey – as a professional or organisation – we can help you to build the best domestic abuse practices, policies and awareness-raising initiatives.

Watch our series of webinars

We’ve created a series of training webinars with partners across Kent and Medway which provide important information and insights into domestic abuse. Delve into the training library – each webinar is between 15 minutes and 1 hour – watch them at a time that suits you, then share with your colleagues and networks.


Related content

Adult services

Oasis supports all adults – women and men, including LGBT+ people – by providing refuge and safe accommodation, specialist support workers, group programmes and mentoring.

Children and young people services

Our early intervention and prevention programmes support children, adolescents and their parents to reduce vulnerability and increase their knowlegdge, resilience and safety.


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