Job Title: Data Officer
Grade: 4
Salary: £27,548.67
Hours: 35
Contract Type: One Year Fixed Term Contract
Location: Kent
Responsible to: Impact & Development Manager
Responsible for: No Designated Reports
Closing date: 26th May 2025
Pre interview to be complete: 28th/29th/30th May (2 hours online)
Interview date: 2nd June 2025
Background:
Oasis is a passionate and ambitious organisation committed to tackling the causes and consequences of domestic abuse on families. We are known in Kent & Medway for our dedicated, independent services that have been supporting the cause with a local focus for many years.
Overall:
We provide an efficient service for families affected by domestic violence and abuse across Kent & Medway. These families and individuals will have a range of needs, and our client support work is needs-led, risk-focused & trauma-informed with a focus on developing individual resilience. We work with clients in a range of settings. We provide group work and all support colleagues are expected to be capable of integrated working in the wider social system. Colleagues are expected to work flexibly as needed by service demands, this includes evenings and weekends. Where necessary colleagues are also expected to participate in the out-of-hours service, providing an on-call system for the refuge service users (for which enhancements are paid)
Purpose of the role:
The purpose of this role is to collect, analyse, and interpret data to enhance our services and demonstrate impact. The Data Officer will support reporting mechanisms for new and existing projects, manage online feedback and report findings. Additionally, the role involves conducting internet safety sessions for service users and collaborating on cybersecurity audits and implementing measures. The Data Officer will also maintain centralised recording systems and develop tools for data monitoring, tracking, and ensuring that data is accurately recorded, easily accessible, and effectively used for decision-making and reporting.
Data Officer – Kent – Hybrid
Key Responsibilities:
- Supporting Impact & Development manager to develop reporting mechanisms for new/existing projects
- Undertaking feedback with Colleagues, managing online feedback mechanisms and reporting on the feedback received
- Providing other support to the Impact Team
- Support, create, and maintain a landing page for all Oasis users with dedicated pages for each service, and centralised recording of all incidents across the organisation
- Intermediate Excel skills
- An excellent ability to understand a Customer Records Management (CRM) and to interact with its reporting function
- An excellent ability to analyse information and flag up relevant exceptions and learning.
- Pro-social communication skills
- Good IT skills and knowledge
- Well organised and capable of handling multiple projects
- A sound understanding of the need for confidentiality when handling client information
- A can-do attitude to supporting busy frontline practitioners
- Able to use own initiative in determining what needs to be done. Able to prioritise effectively.
- Collect and analyse data from various sources to support service delivery and strategic planning.
- Develop and maintain databases and data collection systems.
- Interpret complex data, analysing the results using statistical techniques, and providing ongoing reports.
- Identify, analyse, and interpret trends or patterns in complex data sets.
- Work with management to prioritise business and information needs.
- Prepare reports for stakeholders, highlighting key findings and recommendations.
- Ensure data integrity and security.
See Job Description PDF below.
Review arrangements
The details contained in the role specification reflect the content of the job at the date the document was prepared. It should be remembered, however, that it is inevitable that over time the nature of individual jobs will change; existing duties may be lost and other duties may be gained without changing the general character of the duties or the level of responsibility entailed. Consequently, we expect to revise this role specification from time to time and consult with the postholder at the appropriate time.
Oasis Domestic Abuse Service is committed to safeguarding and promoting the welfare of children; applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.
To apply, please send a complete Application Form (below) to recruitment@oasisdaservice.org by 5pm on Monday 26th May 2025.
Those shortlisted will need to complete a 2 hour test prior to the interviews (access to computer with Word and Excel required) - test to take place on Wednesday 28th/ Thursday 29th / Friday 30th - to be arranged with recruitment team.
Interviews will take place on Monday 2nd June in person.
Application Form
Job Description
