Drop-in centres

If you are in immediate danger call 999 or 999BSL

If you can’t speak, cough or tap the handset then press 55 on your phone
– the police will know it’s an emergency)

For 24/7 advice call the free National Domestic Abuse Helpline on 0800 2000 247.

Call our helpline:
0800 917 9948

For non-emergency support.
Monday, Tuesday, Wednesday 09:30–11:30am, 12:30–2:30pm
Thursday and Friday 09:30–11:30am (except bank holidays)

Drop-in centres

Visit our drop in centres

‘One Stop Shop’ drop-in centres provide immediate support for you to get free, confidential advice from a range of professionals in one place at one time.

You can speak with us, as well as legal services, housing, benefits and family support.

In-person drop-in centre

Tuesdays 9.30 – 11.30am

Sunlight Centre, 105 Richmond Road, Gillingham ME7 1LX

Virtual drop-in centre

Monday – Thursday 10:00am to 12:00pm (except bank holidays)

Call: 07856 856278

Email: EastKent1SS@gmail.com (if it’s safe to do so. Make sure to cover your tracks)

We’ll get back to you by 12 noon the same day.

Find a One Stop Shop close to you

There are One-Stop Shops all over Kent and Medway – you can find the one closest to you by visiting www.domesticabuseservices.org.uk.

What to expect when you meet us

Our specialist team member will listen to you and chat through the right support options for your situation, helping you to plan what to do next.

It’s ok if you’re not sure what help you need or where to start, we’re here to advise you.

We will always believe you, never judge you or your situation, and everything you tell us is kept confidential.

Our trained specialist support worker will assess your individual risk and talk you through your options, which may include:

  • Referral for group and specialist support (this may be with other relevant agencies)
  • Advice on safety planning
  • Advice on your legal rights, housing, benefits and family support
  • What emergency accommodation / safer housing options are available
  • Support in connecting you with other support services, such as the police and social care

We offer domestic abuse advice across East Kent, Medway and North Kent.

At a One Stop Shop you can get advice from a range of professionals

We are here for you

Last year we helped 1561 adults and 393 to regain control of their lives and go from surviving to thriving.

We can help you too.





Related content

Find advice on how to be as safe as possible, from day to day practical safety planning to covering your tracks online.

Understand what domestic abuse is, how to spot the signs and what makes a healthy relationship.

The answers to frequently asked questions and misconceptions about domestic abuse.


Your gift makes a huge impact.
Every donation helps survivors to live a safe life.

Sign up

Keep up-to-date with our news by
signing up for our newsletter.