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Due to a planned upgrade to one of our key systems, our helpline will be closed on the dates listed below and we apologise for any inconvenience this causes.

Support is available 24 hours a day from Victim Support on 0808 16 89 111 or the national domestic abuse helpline on 0808 2000 247. 

Thursday 26th March
Friday 27th March
Monday 30th March
Tuesday 31th March
Thursday  9th April
Friday 10th April
Monday 13th April
Friday 17th April 

If you are in immediate danger call 999 or 999BSL

If you can’t speak, cough or tap the handset then press 55 on your phone
– the police will know it’s an emergency)

For 24/7 advice call the free National Domestic Abuse Helpline on 0808 2000 247.

Call our helpline:
0800 917 9948

For non-emergency support.
Monday, Tuesday, Wednesday 09:30–11:30am, 12:30–2:30pm
Thursday and Friday 09:30–11:30am (except bank holidays)

Send us a message

If you have a general enquiry or would like to get in touch about fundraising or working at Oasis, please use the form below.

If you need domestic abuse support, contact our helpline on 0800 917 9948 or visit our drop-in centres.

Fundraising and training

If you’d like to get in touch with us about a fundraising idea or event you’re organising to raise money for Oasis, or if you’d like to discuss our available training, please call 07546 762652.

Feedback and complaints

We’re always working to improve our services. Whether you are a survivor, a volunteer, a supporter or have worked with us as a professional we’d like to hear your feedback or complaint.

Fill in the form below to tell us what you think.

Feedback and complaints

Whistleblowing 

At Oasis, we are committed to fostering a safe and transparent environment for all client, employees and stakeholders. Our Whistleblowing Section provides a confidential platform for individuals to report any concerns regarding unethical behaviour, misconduct, or violations of our policies.

We encourage you to speak up if you witness or suspect any wrongdoing. You have two options to submit your report:

  1. Email Submission: For a more detailed follow-up, you can email your report to [email protected]. This option allows us to contact you for additional information if needed. Please be aware that this method does not ensure anonymity.
  2. Anonymous Submission: Use the form below to submit your report anonymously. While this ensures your identity remains protected, please note that anonymous reports may limit our ability to fully investigate without all the necessary information.

Whichever method you choose, we assure you that all reports will be treated with the utmost confidentiality and investigated thoroughly.

Your contribution is vital in upholding our values and maintaining the integrity of our organisation. Thank you for helping us create a culture of accountability and trust.

Max. file size: 2 MB.

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