Our Vision, Mission and Values
We have been working to support people affected by abuse for over 22 years - in this time we have developed guiding principles that shape the way we work. Our vision, mission, goals and values define our approach, focus our work and help us achieve more.
A world free from abusive relationships
To develop innovative responses to domestic abuse that increases safety for victims, rebuilds lives and creates lasting change
To save lives, now and in the future: We provide needs-led, risk focused services that promote safety and build resilience as well as working with young people to prevent abuse through education and mentoring
To champion the needs of people affected by abuse: We keep the people we help at the heart of all we do, ensuring that their voice is heard and their safety is paramount, as well as working to highlight the injustices they face
To empower people affected by abuse: We empower people who use our services through strengths and solutions-focused support and later through our volunteer programmes that offer skills, confidence and friendship
To listen and learn: We know that good ideas can come from anyone at any time. We are committed to listening and learning from our service users, our colleagues and our partners
Be positive and proactive: We believe that we can and do save lives, that we have and will change lives and that breaking the cycle of violence and abuse is possible
Compassion: We provide compassionate support to people in need, no matter who they are or what situation they find themselves in. We are always here to listen and help without judgement
Commitment: We are committed to providing the best level of support, to finding new ways to help and to forging new partnerships to help end the cycle of abuse
Collaborate: We are generous with our expertise, our tools and our time. We believe in working with families, professionals and agencies to create stronger and more resilient communitie
Let us know what you think
No one can improve without feedback. Whether you are a client, a volunteer, a supporter or have worked with us as a professional we want to know what you think.