Community Independent Domestic Violence Advisor

Oasis is recruiting a maternity cover Community IDVA for a one year fixed term contract. This is an exciting opportunity to be part of the RAISE interventions team working with adults affected by domestic abuse in our refuge and with outreach clients in the community.

You can read the full job description here and download our application form or scroll down to apply online.

Closing Date: 13th of October, 5pm

Assessment & Interview: 26th & 27th of October

Role Profile

Job Title: Community IDVA – Maternity Cover

Grade: Points 24 - 28

Salary: £21,766 – £24,739 per annum


35 per week. There is a requirement to work flexibly within the core hours of 8a.m. – 8 p.m. and on Saturday mornings where required to enable access to support for service users.

Contract Type: Maternity Cover – 1 year

Responsible to: RAISE Service Manager

Responsible for: No direct reports


Oasis is a passionate and ambitious organisation committed to tackling the causes and consequences of domestic abuse on families. We are known in Kent for our dedicated, independent services that have been supporting the cause locally for many years.

We offer a range of services across East Kent to women, children and men. We take a whole family approach to the issue of domestic abuse and we have developed guiding principles that shape the way we work.  Our vision, mission and values define our approach, focus our work and help us achieve our objectives. Our competency framework assists us in working to the best of our ability.


To provide an efficient service for families affected by domestic violence and abuse across Thanet and Dover. These families and individuals will have a range of needs, and the role will be needs-led, with a focus on developing individual resilience. You will work with clients in a range of settings, including those who are in refuge services as well as the community. You will provide group working and will be expected to be capable of integrated working in the wider social system. You are expected to work flexibly as needed by service demands, this may include evenings and weekends. You will also be expected to participate in the out of hours service, providing an on-call system for the refuge service users (for which enhancements will be paid).

Working with the mission of the organisation:

Frontline roles are the reason for the charities existence, and the holder of this post must have excellent team and communication skills (especially in working across the internal and external systems), must have a strong understanding of the dynamics of domestic violence and abuse, and must have excellent boundaries in working within the limits of the role and be committed to ensuring that Oasis service users have excellent support.  This role requires a can-do attitude in helping service users to progress on their journeys, building new lives free from violence and abuse. 

Purpose of the job:

The post will provide maternity cover as part of the RAISE interventions team, which includes a range of services aimed at delivering a whole family approach to those experiencing domestic abuse living both in a refuge setting and in the community. As a whole team, you will provide a wraparound approach, along with specialist/statutory services.

The team offer flexible support to recent victims of domestic abuse and their children through needs- led, risk-focused approaches. Domestic abuse community support involves prevention and early intervention that aims to educate communities and to engage and provide support to victims of domestic violence and abuse. A key purpose is to enhance the safety of individuals and children in their homes and communities whilst enabling service users to address their needs. The service aims to enable victims to discuss issues relating to their experiences freely and without judgement. They will be supported in whatever decisions they make and be assisted in accessing other agencies as appropriate to their individual circumstances and wishes.

Key responsibilities

  1. To assess incoming referrals and identify the best support agreement for their needs in accordance with the RAISE support framework toolkit.
  2. To contact service users, providing and seeking information with a professional approach.
  3. To provide on-going assessment and review of a SMART support and safety plan. This may offer a deeper focus on long-term need, including move-on plans and resettlement support.
  4. To provide support and advice by telephone and in a mutually agreed safe place or (if the situation is assessed as safe) at a private home.
  5. To provide support, information, advocacy and signposting, including relationship breakdown, safety planning, housing options, welfare & benefits, civil and criminal legal issues, immigration, budgeting, paying bills, addressing debt, tenancy sustainment, education, training, employment and access to other agencies.
  6. To enable service users to develop the skills and resources necessary to move on and maintain independence and self-reliance.
  7. To provide emotional support, with a focus on strengths-based practice and ways to wellbeing.
  8. To facilitate group work: Freedom, Recovery and Skills for Life as well as any others which come into use and are based on presenting needs.
  9. Initiating, attending and developing drop-ins and other services to support service users in the community.
  10. To work with all age ranges including mentor young service users in the 16 – 25 age range.
  11. Identifying awareness-raising and primary prevention opportunities in the community. This will include regular visits to community groups and other agencies to aid the development of close multi-agency referral systems.
  12. To identify and risk assess complex multiple needs such as substance misuse and mental health.
  13. To follow Risk Assessment and Safety Planning processes detailed in the RAISE toolkit, including the DASH checklist.
  14. Manage the safeguarding of vulnerable adults and children in line with organisational policy, in discussion with a Senior/Manager and with an open communication with Children and Families and Adult Services.
  15. To develop an enabling support agreement with each service user following their initial assessment.
  16. To have a caseload of 12 one-to-one clients at any given time over a 16-week period. To work with the service user’s safety plan, at all times, discussing significant concerns with a senior member of staff.
  17. To ensure that regular opportunities are given for service users to feedback on the service.
  18. To maintain thorough, confidential and up-to-date service user records and case management notes using a client database.
  19. To engage with all impact analysis and story gathering for organisational learning.
  20. To remain up-to-date and compliant with all organisational policies and procedures and professional codes of conduct in order to uphold standards of best practice.
  21. Participate in a mandatory on call system for out of hours emergencies for refuge clients.
  22. To perform other reasonable tasks as identified by the organisation.

Review arrangements

The details contained in the Job Profile, reflect the content of the job at the date the job description was prepared. It should be remembered, however, that it is inevitable that over time the nature of individual jobs will change; existing duties may be lost and other duties may be gained without changing the general character of the duties or the level of responsibility entailed. Consequently, we will expect to revise this job description from time to time and will consult with the post holder at the appropriate time.






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